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Information Technology · Dallas, TX For businesses
Managed IT for small offices, with the owner on the phone
Anthony Omini owns Cross River Tech, a Dallas IT company that manages the computers, servers, networks, Microsoft 365, security and backups for offices of one to fifty people across Dallas–Fort Worth, with remote support across Texas. Anthony answers the phone himself; there is no ticket queue between the client and the person who knows their office.
- 5.0 stars on Google (13 reviews)
- Month to month, cancel anytime
- MCSA and CCNA certified
- Remote support 24/7/365
Problems Anthony solves
Sound familiar?
Waiting on a vendor ticket queue while the office is down
Clients call or email Anthony directly and he answers or calls back, usually the same business day. Routine requests are handled remotely first, and onsite visits are included at no extra charge when remote cannot fix it.
A new office that needs to work on day one
Cross River Tech runs Cat6 cabling, sets up the rack, patch panel, switch, firewall and Wi-Fi, orders internet, moves phones and workstations and plans the cutover, quoted as a fixed-price project.
A hacked mailbox or no tested backup
Managed plans include endpoint protection, email security with spam and phishing filtering, multi-factor authentication, patching, daily managed backups with tested restores and a written recovery plan.
Moving to Microsoft 365 or Google Workspace
Setup, migration, licensing, security and administration are handled as a project, and Cross River Tech is a Microsoft Cloud Solution Provider.
One problem, no appetite for a contract
Hourly break/fix support is $100 per hour remote and $150 per hour onsite during business hours, with a one-hour minimum, no agreement required and a plain-English invoice of what was done.
No one steering the technology budget
Fractional CTO consulting gives a growing office part-time technology leadership: strategy, vendor decisions, budgeting and implementation without a full-time hire.
Services
What Anthony does
Managed IT servicesComputers, server, network, phones, printers and Microsoft 365 or Google Workspace for one monthly fee per user or device, month to month.
Cybersecurity and backupEndpoint protection, email security, MFA, patching, daily backups and disaster recovery.
Microsoft 365 and Google WorkspaceSetup, migration, licensing, security and administration.
Data cabling and IT room setupCat6 runs, rack, patch panel, switch, firewall and Wi-Fi for new builds and renovations.
Office move and new office setupIT planning, cabling, internet ordering, phones, network and workstations.
IT consulting and fractional CTOPart-time technology leadership, hourly or on retainer.
Hourly break/fix support$100/hr remote, $150/hr onsite in business hours; no contract.
Service area: Dallas, Plano, Frisco, Irving, Las Colinas, Richardson, Addison, Fort Worth, Arlington, Garland, Carrollton, McKinney, Grand Prairie, Grapevine, Mesquite, Lewisville, Denton, Remote support across Texas
How it works
What happens after you reach out
- Tell Anthony what is going on A call or a short three-step form; about a 20-minute conversation covers headcount, devices, software and the problems.
- Get a clear plan and price An hourly estimate for fixes, or a written per-user or per-device quote for managed IT, usually the same business day.
- Onboarding visit For managed clients, an onsite inventory of devices and network gear, installation of management and security tools, a backup check and fixes for obvious issues.
- Ongoing support and monthly check-in Updates and backups run on schedule, requests are handled remotely first, and a monthly summary covers patches, backups and recommendations.
Credentials and guarantees
✓Microsoft Certified Solutions Associate (MCSA), issued August 2014
✓Cisco Certified Network Associate (CCNA), issued September 2013
✓Microsoft Cloud Solution Provider
✓Over 15 years in IT across industries and global organizations
✓Studied at the University of Oklahoma
In business15+ years in IT
GuaranteeManaged plans are month to month and quoted in writing; hourly work needs no contract. No written response-time guarantee is offered.
HoursMon–Fri 8 AM–5 PM Central; remote support 24/7/365 at after-hours rates
TeamOwner-led, with a small team covering routine support
“Anthony Omini and Cross River Tech are my go-to team for desktop and office LAN support.”
Google reviews
What clients say
Excerpts from public Google reviews of Cross River Tech. Read all 13 on Google.
★★★★★5 months agoI had an excellent experience working with Anthony for my IT needs. He quickly resolved an issue with my computer when a malware blocker took over my screen, preventing me from accessing anything—including my email. His expertise and efficiency made a stressful situation much easier to handle. In addition, Anthony assisted me with backing up important documents and photos using my computer, which not only secured my files but also helped free up space on my phone. This significantly improved my phone’s performance after dealing with storage overload. He is highly professional, detail-oriented, and clearly knowledgeable in his field.
★★★★★a year agoAnthony provides the highest level of service in each interaction and always goes the extra mile to ensure the job is done right. What's even more important is his character/integrity. I can't recommend him enough!
★★★★★a year agoOur IT team has consistently gone above and beyond in supporting our organization. They are highly knowledgeable, responsive, and proactive in addressing both day-to-day technical issues and long-term infrastructure needs. What stands out most is their ability to solve problems quickly without disrupting workflow.
★★★★★2 years agoQuite simply the best. Anthony not only showed patience and professionalism but most of all efficiency. Our company was having issues with its domain registration and had been going back and forth with Google for 2 weeks with zero progress in fixing the issue. It took Anthony less than 30min to figure out the issue and restore all functionalities. We were immediately able to resume work and could not be happier. Highly recommend, he's our only go-to from now on for any IT related issues.
★★★★★2 years agoAnthony from Cross River Technology provided exceptional service when he came to my store to replace a computer. Not only was he incredibly professional and courteous, but he also went above and beyond by resolving an audio issue and on my laptop at no additional charge. His timely communication and expertise were truly impressive. I highly recommend Anthony for his outstanding service and value. Thank you, Anthony, for your exceptional assistance!
About
Anthony Omini
Anthony Omini is the founder and owner of Cross River Tech, a Dallas IT company that manages the hardware and infrastructure small businesses run on. Anthony has worked in IT for more than fifteen years and holds MCSA and CCNA certifications. He is the client's main point of contact; there is no help-desk queue to get through before reaching someone who knows the office.
Managed IT plans cover computers, servers, network, phones, printers and Microsoft 365 or Google Workspace for one monthly fee per user or device, on month-to-month terms that can be canceled anytime. The company also offers fractional CTO consulting, Cat6 data cabling and IT room setup for new builds and renovations, office move and new office setup, Microsoft 365 and Google Workspace migrations, and cybersecurity and backup: endpoint protection, email security, multi-factor authentication, patching and disaster recovery. Hourly break-fix support is available without a contract.
Typical clients are law firms, dental and medical practices, insurance agencies and architecture and design firms. Most issues are fixed remotely, with on-site visits across Dallas–Fort Worth by appointment and remote support available around the clock.
Why clients choose Anthony
- Owner-led: Anthony, with 15+ years in IT and MCSA and CCNA certifications, is the point of contact
- Month-to-month managed plans with published hourly rates and no lock-in
- Covers the full stack from Cat6 cabling and firewalls to Microsoft 365, security and tested backups
Who should call
The owner or office manager of a law firm, dental or medical practice, insurance agency or architecture and design firm with roughly five to fifty staff and no internal IT, who is tired of waiting on a vendor queue or is opening or moving an office and needs the network, cabling and workstations ready on day one.
Companies that need a large help desk with several people available at once, offices that require a written response-time guarantee, or businesses outside Texas that need regular onsite visits.
Guide by Anthony
The office is down and the IT ticket is two days old: what a small firm actually needs
8 min read. What is happening, what you can check yourself, and when to call.
Read the guideQuestions people ask Anthony
What does a managed IT plan include?
Unlimited remote support, onsite visits when remote cannot fix it, OS and application updates, antivirus and email security, daily managed backups with tested restores, management of router, firewall, switches and Wi-Fi, printer and phone support, user onboarding and offboarding, vendor coordination and documentation the client owns. Projects and after-hours work are quoted separately.
Can I get help without signing a contract?
Yes. Hourly break/fix support is $100 per hour remote and $150 per hour onsite during business hours ($150 and $225 after hours), with a one-hour minimum and no agreement required.
Who will I actually talk to?
Anthony Omini, the owner. He answers or calls back, usually the same business day; a small team keeps routine work moving. Remote support is available 24/7/365, and onsite visits in Dallas–Fort Worth are by appointment, often same day.
How is managed IT priced?
Per user or per device per month, whichever is cheaper for the office, quoted in writing after a short conversation. Plans are month to month and can be canceled anytime.
Can one person handle a 20-person office?
Yes; that is the size Cross River Tech works with most. The heaviest load is the first month, and monitoring, patching and backups run automatically afterward.
Contact
CompanyCross River Tech
Phone214-612-7080
Websitecrossrivertechnology.com
Office1213 Silver Mill Dr, Dallas, TX 75215
HoursMon–Fri 8 AM–5 PM Central; remote support 24/7/365 at after-hours rates
GoogleBusiness listing
Email is routed through the referral form so the chapter can record the introduction.
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